Frequently Asked Questions

IPL (Intense Pulsed Light)

Is it safe?

Yes, it is completely safe!

IPL is an extremely popular and extensively studied option for safe and effective long-term hair removal.

Your handset has been FCC, CE and RoHS certified for safe use. UV rays are filtered, ensuring you will never face any long-term complications.

Does it hurt?


One of the biggest advantages of your IPL handset over other types of hair removal is that it is basically painless.

You also have 5 intensity levels to choose from, so you can choose whichever intensity level is most comfortable for you.

How often should you use it?

We recommend using your handset once a week for the first 8 weeks. After this period we recommend using your handset once a month, for 2 months or until satisfied.

If you would like to maintain hairless, smooth skin, we recommend using your handset once every 2 to 3 months, or as needed.

How long till I see results, is it permanent?

Yes, it is permanent!

Most customers notice a reduction of hair growth after just 4 weeks of treatments done just once per week, and complete results after 12 weeks.

Your hair will grow back slower and sparser after each treatment until eventually turning into a permanent reduction of hair growth.

Which body parts can I use my IPL on?

Basically, everywhere!

You can use your handset all over your body, including your legs, arms, bikini area, and face!

However, if you plan to use the IPL device on your face, we recommend only using the device below the cheekbones to avoid the eyes.

How does IPL hair removal work?

IPL uses light energy to target a certain color in your skin. When the skin is heated, your body gets rid of the unwanted cells, and that gets rid of the thing you're being treated for.

Unlike lasers, an IPL device sends out more than one wavelength of pulsating light.

Will it work in my country?


Our handset is dual voltage (110V~240V) and will work in every region in the world.

We’ll also make sure to include the correct plug type for your country.

Can you ship to my country?

Yes, most likely!

We currently ship to the following countries:

North America: Canada, Mexico, and the United States.

Australia: Australia and New Zealand.

Africa: Morocco and South Africa

Asia: Bahrain, Hong Kong SAR, Indonesia, Israel, Japan, Kuwait, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Thailand, and the United Arab Emirates.

Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Isle of Man, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Portugal, Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, and the United Kingdom.

South America: Brazil and Colombia.

How long is shipping time?

Delivery times range from 7 to 15 business days (Friday and Saturday are not business days).

For customer service and inquiries, you can contact us by email – at any time.

Can I return my order?

Have you placed an order on the website and want to return it? Do not worry, Silki Glow takes care of you!

You can find out more details about product replacement by email, just send us a message – we will take care of the rest.